I'd put no stars if i could. I purchased this phone in February. It started to "crackle" so I sent it to Nokia last week for repair. I received it back in 5 days with a note saying it was not able to be repaired due to corrosion! I have since seen several similar reports on the internet about poor customer service from Nokia and that this corrosion issue is a COMMON response. My phone has never been wet or abused. It was a good phone, worked well and it's very attractive. Now junk. I have emailed and called and spoken to customer care "specialists" that say "so sorry, can't help. Our technicians know... Not covered....." I am beyond frustrated. If this corrosion is true, it must be a defect but they don't want to hear it. This is not a cheap phone, paid for the U.S. warranty for what reason??? I have had several Nokias over the years and told everyone how great they were. Now, I will buy some other company. Almost ANY other. Too bad, they have lost a loyal customer. If they respond, which I have little hope they will, I will update my review.It really is a cool phone which I'd hoped to enjoy for a few years, not months. Get more detail about Nokia E71 Unlocked Phone with 3.2 MP Camera, 3G, Media Player, GPS, Wi-Fi, and MicroSD Slot--U.S. Version with Warranty (Gray).
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